Information System Strategic Planning in IS / IT Service Provider



Information System should be an enabler for the business, enabling the company to innovate, persist and evolve in trying to fulfill customer needs. This research is a case study about planning of strategic information system at one of the national IS/IT solution and product provider. Using the methodology developed by Ward and Peppard, this study investigates the urgent and necessary IS for future development and future needs, with data collected directly or indirectly in the form of primary and secondary data. Based on the results of the research, the company can develop IS which sorted by priority using Mc Farlan's Strategic Grid and grouped into support application, key operational, strategic, and high potential applications which each have different benefits of each other . Furthermore, it is expected that the development is planned to be implemented gradually in the next four years with the new IS policies that can be implemented within the company.

Full Text:


Article Metrics :


J. A. Zachman, “A Framework for Information Systems Architecture”, IBM Systems Journal, vol. 26. No. 3, pp. 276 – 292, Feb. 1987.

E. E. Tozer,Strategic SI/TI Planning: Professional Edition, Betterworth-Heinemann, Boston, 1996.

A. Cullen and M. Cecere, “The IT Strategic Plan Step-by-Step”, CIO Roadmap.

J. Ward, and J. Peppard, Strategic Planning for Information Systems, Third Edition, John Wiley & Sons, New Jersey, 2002.

C. W. Pambayun, E. Darwiyanto, and G. A. A. Wisudiawan, “Perencanaan Strategis Sistem Informasi pada PT. Primajasa Menggunakan Zachman Framework”, e-Proceeding of Engineering, vol. 2, no. 2, pp. 6538 – 6549, Aug. 2015.

Y. Fadhillah and J. Waterkamp, “Analisa dan Perancangan Strategis Sistem dan Teknologi Informasi Menggunakan Balance Scorecard pada Institut Bisnis dan Informatika Kwik Kian Gie”, Journal of Information System, vol. 12, no. 1, pp. 15 – 29, Apr. 2016.

B. Widodo and Suharjito, “Pengembangan Blueprint IT dengan Zachman Framework di STP Trisakti”, Journal of Information System, vol. 13, no. 1, pp. 49 – 66, Apr. 2017.

H. A. Mumtahana, W. W. Winarno, and A. Sunyoto, “Perancangan Master Plan Sistem Informasi Akademik STT Dharma Iswara Madiun”, Khazanah Informatika, vol. 2, no. 2, pp. 72 – 84, Dec. 2016.

K. Surendro, “Pemanfaatan Enterprise Architecture Planning untuk Perencanaan Strategis Sistem Informasi”, Jurnal Informatika, vol. 8. No. 1, pp. 1 – 9, Mei 2007.

A. Wijaya and A. Aliyanto, “Penerapan Metodologi Tozer dalam Perencanaan Strategis SI/TI pada Sekolah Tinggi Teknik Musi”, Journal of Information System, vol. 9, no. 2, pp. 95 – 100, Oct. 2013.

L. Hardjo and Suharjito, “Development of Information Technology Strategic Planning for Manufacturing Industry (Case Study: PT. MCM)”, International Journal of Communication & Information Technology, vol. 7, no. 2, pp. 49 – 52, Oct. 2013.

Anggelina and Harisno, “Developing Information Strategic Planning in the Directorate General of Animal Husbandry and Health, Ministry of Agriculture”, Procedia Engineering, vo. 50, pp. 29 – 37, 2012.

M. Maulana and D. I. Sensuse, “Perancangan Strategis Sistem Informasi: Studi Kasus Direktorat Jenderal Penyelenggaraan Haji dan Umrah Departemen Agama RI”, Journal of Information Systems, vol. 7, no. 1, pp. 1 – 12, April 2011.

W. Syafitri, “Perencanaan Strategis Sistem Informasi / Teknologi Informasi Universitas Lancang Kuning Menggunakan Metode Ward and Peppard”, Jurnal Teknologi dan Komunikasi Digital Zone, vol. 7, no. 1, pp. 31 – 43, Feb. 2016.

P. Widyaningsih, Mustafid, and A. F. Rochim, “Perencanaan Strategis Sistem Informasi pada Institusi Pendidikan Tinggi Menggunakan Analisis Critical Success Factors”, Jurnal Sistem Informasi Bisnis, vol. 1, no. 2, pp. 87 – 93, 2011.

A. Fattah and A. Asni, “IS / IT Strategic Planning pada Universitas Balikpapan”, Jurnal Teknologi Terpadu, vol. 3, no. 1, pp. 55 – 62, April 2015.

Maryani and S. Darudiato, “Perancangan Rencana Strategis Sistem Informasi dan Teknologi Informasi (SI / TI) : Studi Kasus STMIK XYZ”, CommIT Journal, vol. 4, no. 2, pp. 77 – 85, May 2010.

M. A. Holik, “Strategy System and Information Technology Planning In PT. Trikarsa Sempurna Sistemindo”, ComTech Journal, vol. 6, no. 3, pp. 402 – 413, Sept. 2015.

R. Hannesto, “Perancangan Strategis Sistem Informasi pada PT. Indah Kiat Pulp & Paper Tbk”, ComTech Journal, vol. 5, no. 2, pp. 905 – 916, Dec. 2014.

A. Wedhasmara, “Langkah – Langkah Perencanaan Strategis Sistem Informasi dengan Menggunakan Metode Ward and Peppard”, Journal of Information System, vol. 1, no. 1, pp. 14 – 22, April 2009.